Overview:
There are few jobs in sales harder than the billing managers.   Learning to balance the needs of the team with the need hit their own targets takes a significant amount of time and effort.  This course is aimed at helping billing managers understand the responsibilities of their role and give them the skills to balance the competing demands placed upon them.

Topics Covered Are:

• How to balance billing and managing.
• Time management and planning to increase performance
• Improve the effectiveness of 1-2-1 and team meetings
• Reducing interruptions by making sure your team are just as organised as you.
• Setting realistic expectations with your line manager.
• How to give constructive feedback to a team member.

Next Open Course:
Date: Thursday 13th September 2018
Location: Browns Courtrooms, St Martins Lane, London

Overview:
The challenge for managers is that training new consultants takes time.  Managers who coach and develop their Recruiters build a team who that bill month in month out with minimal guidance. This course will give managers the confidence to coach and develop their teams whilst at a desk.    Every successful recruiter can point to a manager or mentor that has been instrumental in their success.

Topics Covered Are:

• What is coaching?
• Performance management vs Micro-Management
• Understanding individual motivators to increase performance
• How to coach consultants at desk
• Running motivational review meetings

Next Open Course:
Date: Tuesday 23rd October 2018
Location: Browns Courtrooms, St Martins Lane, London

Overview:
Operational best practice plays a key role in helping managers run bigger teams.   Yet, managers struggle to get their teams to do the same thing day in day out when they are not there.  This course is aimed at helping managers define what best practice needs to be on their team and how to motivate their teams to change.  We specifically focus on Business Development culture and the team’s ability to convert vacancies into fees.

Topics Covered Are:

• What is a business development strategy
• How to overcome business development reluctance
• Helping your team to get more from existing clients
• How to improve consultant control and influence through the placement process.
• Creating a compelling team value proposition

Next Open Course:
Date: Tuesday 20th November 2018
Location: Browns Courtrooms, St Martins Lane, London

The Problem:

How long do new hires last in your business? If more than 50% make it through the first year, you’re doing well. The direct, and indirect, cost of this is insanely high and totally avoidable. You need to help new consultants to experience success as early as possible in their careers. But how?

The Solution:

• Hire the right person in the first place.
• Develop a tailored 90 day on-boarding plan.
• Share the training load with senior consultants and other managers.
• Manage and support performance over the first 180 days.

Next Available Dates:

• This course is only available as a bespoke option currently – please contact Alex Moyle to discuss.

The Problem:

If you don’t take control of your targets and develop a clear plan, you put yourself under unnecessary pressure. Successful managers are masters of their own metrics. Can you create a plan that gets buy-in from both your team and your director?

The Solution:

• Understand how the business planning process works.
• Use current performance metrics to set realistic future targets.
• Translate targets into an operational plan.
• Convince your team and directors to buy-in to the plan.

Next Available Dates:

• This course is only available as a bespoke option currently – please contact Alex Moyle to discuss.